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Join Our Team!

LOAN ORIGINATOR ASSISTANT (LOA)

REMOTE | N/A

Grow Mortgage was founded in 2022 with two principles in mind, providing the fastest and most seamless mortgage experience possible, while also bettering the communities in which we serve. We were named a Scotsman’s Guide Top Workplace for 2024!

We are seeking a detail-oriented and proactive individual to join our team as a Loan Originator Assistant. This role is pivotal in supporting our loan origination process by handling administrative tasks, maintaining client communications, and ensuring smooth operations. The ideal candidate will have a strong customer service orientation, excellent organizational skills, and the ability to thrive in a fast-paced environment. 

Responsibilities

  • Follow up on loan applications with the borrower(s)
  • Conduct phone calls and follow up with potential borrowers
  • Work closely with the LO to ensure accurate application 
  • Collect and review borrower financial documentation to ensure correct information is submitted to our operations team.
  • Qualify the borrower(s) based on the ability to repay
  • Review income/credit/assets

 

Requirements

  • Strong understanding of Agency Requirements (FNMA/FHLMC/VA/HUD/USDA)
  • Understanding of loan products, mortgage documents, and regulatory guidelines is desirable.
  • Underwriting Background preferred but not required 
  • Ability to calculate income
  • Proven experience with analyzing and structuring loan files
  • Strong attention to detail and time management skills
  • Has a great sense of urgency
  • Strong written and verbal communication skills
  • Proactive not reactive
  • Speed and clarity in communication 
  • Willing to work in a fast-paced environment with an openness to change.

Salary

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • Training and development programs.
  • Positive and collaborative work environment

Benefits

  • Grow Mortgage believes great people are at the center of every successful business.
  • Medical, Vision, Dental Benefits
  • 401(k) with employer match
  • Flexible PTO

Location

  • REMOTE

Availability

  • This is not a 9-5 position. You may have hours where nothing is needed, but then multiple clients providing documentation for review at once. This role is supporting outside sales and home buyers, so availability  does need to be flexible. 

Communication Expectations 

  • We use GCHAT – it is the go to for any communications
  • We value over-communication (more context the better)
  • We value speed in communication (be prompt in responding or provide context as to why you may be slow to respond)



LOAN SETUP SPECIALIST

REMOTE | N/A

Grow Mortgage was founded in 2022 with two principles in mind, providing the fastest and most seamless mortgage experience possible, while also bettering the communities in which we serve. We were named a Scotsman’s Guide Top Workplace for 2024!

We are seeking a detail-oriented and organized Loan Setup Specialist to join our team. The ideal candidate will be responsible for accurately setting up loans in our system, ensuring all documentation is complete and compliant with regulatory requirements. The Loan Setup Specialist will work closely with LOAs, Lock Desk, Processors, and other departments to facilitate a smooth loan origination process.

Responsibilities

  • Review registration requests
  • Register loans with the correct lender (at the LO/LOAs request)
  • Enter loan details into the system accurately and in a timely manner
  • Send out and follow up on initial disclosures to the borrower and the LO for signature 
  • Communicate effectively with internal teams to coordinate the timely processing of loans
  • Adhere to company SLAs and expectations

Requirements

  • Ability to maneuver between multiple platforms
  • Strong understanding of TPOs. 
  • Ability to accurately recognize fees that need to be disclosed 
  • Strong attention to detail and time management skills
  • Has a great sense of urgency
  • Strong written and verbal communication skills
  • Proactive not reactive
  • Speed and clarity in communication 
  • Willing to work in a fast-paced environment with an openness to change.

Salary

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • Training and development programs.
  • Positive and collaborative work environment

Benefits

  • Grow Mortgage believes great people are at the center of every successful business.
  • Medical, Vision, Dental Benefits
  • 401(k) with employer match
  • Flexible PTO

Location

  • REMOTE

Availability

  • M-F, 7am–5pm PST, with flexibility to work weekends when needed

Communication Expectations 

  • We use GCHAT – it is the go to for any communications
  • We value over-communication (more context the better)
  • We value speed in communication (be prompt in responding or provide context as to why you may be slow to respond)

Office

1000 NC Music Factory Blvd
#C4
Charlotte, NC 28206

Hello@WillowHomeLoans.com

(980) 221-2592

Willow Home Loans LLC. NMLS# 2322797 | NC, SC, FL, OH, KY, WI, MN, TX, TN, PA, VA, IN, CO NMLS# 2322797 www.NMLSConsumerAccess.org

*FOR TEXAS CONSUMERS ONLY:
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND ACOMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINTFORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’SWEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUNDMUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.

The content provided within this website is presented for information purposes only.    This is not a commitment to lend or extend credit.  Information and/or dates are subject to change without notice.  All loans are subject to credit approval. As a result of refinancing total finance charges may be higher over the life of the loan. Other restrictions may apply.